FAQs

Care & Maintenance Questions?

Because the purchase of Walker Zanger Natural Stone, Ceramic, Glass or Metal Tile for your home or commercial project represents a significant investment, proper installation is critical. To help ensure a successful installation, please take note of the steps outlined below: • Select your installer or fabricator with consideration and care. We also recommend that you request referrals from previous clients before making your final decision. • Make sure your installer understands the special patterns or blending requirements that are part of the job. To ensure satisfactory results, we strongly recommend blending all tile before installation. • See that your installer reviews and understands any special installation procedures recommended for specific products. • The customer (or a representative of the customer) should supervise the installation. • Confirm that all products have been inspected and approved before installation begins, as the installation of the product signifies acceptance
Special Note on Glass and Wood Tile: Please be aware that glass, wood and metal tile requires special installation techniques different from stone and ceramic tile. In addition, make sure that the installer is familiar with the special installation instructions included with Walker Zanger Glass, Wood and Metal Tile products before beginning installation. For installation specifications for Walker Zanger Glass Tile products please feel free to contact us.
Because of the transparent nature of many glass and onyx products, the appearance of the product will be affected by installation, and by the products used for setting and grouting. The final installed product may appear different than the loose sample. For best results we recommend a bright white thinset adhesive be used for all glass and onyx tile installations. We also recommend that the client test their preferred grout color in a small part of the installation to see how it effects the product’s appearance before proceeding with grouting the entire installation.
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